At MyFundedFutures, we lead with transparency and fairness. If your plans change, use the guidelines below to request a prop-firm refund or cancel your account.
Refund Policy — Risk-Free if You Haven’t Traded
Eligibility: A full refund is available when no trades have been placed after an account purchase.
How to request: Email [email protected] within 14 days of purchase or connect with us via our live chat in our website.
Processing: We return funds via your original payment method and send a confirmation email once processed.
Crypto payments: For AML compliance, crypto purchases are non-refundable.
Account Cancellation
How to cancel: Email [email protected] with your account details.
After: Access to all MFFU dashboards and services ends immediately. Prior fees are non-refundable.
MFFU’s Right to Terminate
Breaching our General Terms & Conditions can result in account deactivation, forfeiture of funds, and a ban from future MFFU services.
Arbitration & Dispute Resolution
Unresolved disputes go to binding arbitration under American Arbitration Association rules.
By signing up, traders waive chargebacks and court actions, ensuring a fair, streamlined resolution process for everyone.
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