At MFFU, we prioritize transparency and fairness in all our interactions. We recognize that situations can evolve, and you might need to revisit your decision to trade with us. Here's a clear outline of our refund and cancellation policies:
Refund Policy
Eligibility: Refunds are granted only if no trading activities have commenced after account purchase.
How to Request: To initiate a refund, please email [email protected] within 14 days of your purchase.
Processing: All refunds are processed using the original payment method. A confirmation email will be dispatched once the refund is processed.
Exceptions to Refund Policy
Engaging in any trading activity after purchasing an account makes you ineligible for a refund. This policy ensures fairness and transparency across our services.
Account Cancellation
How to Cancel: To cancel your account, send an email to [email protected].
Post-Cancellation Implications: Once your account is canceled, you'll lose access to all MFFU services. No refunds will be provided for any prior costs.
MFFU's Right to Terminate
MFFU holds the authority to terminate contracts and deactivate accounts if there's a breach of our General Terms and Conditions (GTC). Such breaches could lead to account deactivation, forfeiture of any funds, and potential bans from accessing MFFU services.
Arbitration and Dispute Resolution
If disputes arise that can't be settled through mutual discussions, both parties consent to undergo binding arbitration, in line with the American Arbitration Association's regulations. By consenting to this, traders relinquish all rights to contest any payments made for our services, ensuring a protective and equitable environment for all involved.
At MFFU, our mission is to provide a transparent, supportive, and hassle-free trading experience. Familiarizing yourself with our policies, particularly concerning cancellations and refunds, is essential for a smooth trading journey. For further inquiries or assistance, our dedicated support team at [email protected] is always ready to help.
MFFU Refund And Cancellation Policy
At MFFU, we understand that circumstances can change and you might reconsider your decision to trade with us. Here’s a brief overview of how our refund policy works:
Eligibility: Refunds are applicable only if no trading activities have been initiated post-account purchase.
Requesting a Refund: Simply send a request to [email protected] within 14 days of purchase.
Refund Amount: The refund will be the amount paid minus a $75.00 USD fee, covering non-recoverable costs.
Processing: Refunds are processed using the original payment method, with a confirmation email sent to you.
Instances Where Refunds Are Not Applicable
Engaging in any form of trading activity post-account purchase nullifies the eligibility for a refund. This is to maintain fairness and transparency across all our platforms and services.
Navigating Through Account Cancellation
Should you decide to cancel your account, here’s a step-by-step guide:
Requesting Cancellation: Send an email to [email protected].
Post-Cancellation: Upon cancellation, access to MFFU services and platforms will be revoked, with no refunds for any previously incurred costs.
Termination Protocols by MFFU
MFFU reserves the right to terminate agreements and deactivate accounts in instances of contract breaches or violations of our General Terms and Conditions (GTC). This could result in account closure, forfeiture of funds, and potential banning from MFFU services.
Arbitration and Dispute Resolution
In instances where disputes cannot be resolved through negotiation, both parties agree to submit the matter to binding arbitration, adhering to the rules of the American Arbitration Association. By agreeing to these terms, traders waive all rights to dispute any payments made for our services, ensuring a fair and protective environment for both parties.
At MFFU, we're committed to ensuring a seamless, transparent, and supportive trading experience for all our traders. Understanding our policies, especially regarding cancellations and refunds, is pivotal to ensuring a smooth and confident trading journey. Should you have any further queries or require additional assistance, our support team at [email protected] is always here to assist you.